Livestream FAQ

For additional questions: Livestream Support
1. I've purchased tickets to the live stream.  How do I watch it?
-In order to access the live stream page you will need to be signed into your account you created when checking out. Once you login to your account, our site will know if you purchased tickets and you will be able to see the stream at the links below!
Shows take place at  6PM PT / 9PM ET: 
Show Me Your Peace Sign (9/19)
Soulrocker Halloween Scream (10/30)
2020 Harvest Ball Celebration (11/21)

2. Can I buy tickets for my friends?
Of course! Once you’ve purchased more than one item with a ticket included, just email tickets@singlemusic.com with your friend’s email(s) and an account will be set up for them!

3. How can I watch the live stream on my TV?

Using Airplay & Casting. Most device-based browsers do not support live-streaming video. 

Airplay will activate by sharing the full safari browser (or full computer screen) on desktop, or you will see an icon on mobile. 
Casting is possible by casting the full browser window, or right clicking on the player once the video has started.

Additional info on technical requirements is available here.

4. Will this live stream be available for on-demand viewing later?
This is a live stream event, but it will be live as soon as possible after the event for 24 hours to watch for existing ticket/pass purchasers on the same stream page! 


BACKSTAGE ZOOM PARTY FAQ:
**The first 500 ticket buyers will receive additional show access to Michael’s “Backstage” Zoom Party Room. There is no charge for this access and you can’t transfer your access to anyone else if you choose not to use it** 
Zoom Party Support: StayAtHomeConcert@gmail.com
 
5. When will I know if I have been selected for the Backstage Zoom Party Upgrade? 
 
If you are selected and purchased a 3 show bundle, you will be granted access to all three shows! There will be different Zoom links for each show though so stay tuned to your email the week of each show. 
 
If you choose not to opt in to the Zoom, no worries, we just wanted to provide a space where Michael could interact with fans, dance, sing-a-long, etc. 

6. How do I take part in the Zoom Party? 
If selected, you will be emailed an RSVP link and additional information 24 hours prior to the show. You will need to download a free Zoom account to join. Download Zoom HERE.
 
7. Can I share my Zoom link? 
No. Each RSVP is good for one Zoom code / one device. Links are unique and good for one use. Winners will be sent their unique link 30 minutes prior to the show via the email the RSVP with.